Frequently Asked Questions

Below are answers to frequently asked questions about MyChangeAddress and MyChangeAddress services. Please click on the question for answer.

MyChangeAddress is a premium address change service that offers a fast and easy way to file a U.S. Postal Address Change online. MyChangeAddress is Easier, Faster and offers additional savings not available elsewhere plus the opportunity to sign-up for other services you may need when you move. MyChangeAddress acts as an authorized agent for users wishing to file their address change request with the United States Postal Service. MyChangeAddress is owned by Bridgevine, Inc.,and is the largest private entity providing assistance in filing your change of address.

MyChangeAddress aims to provide a complete moving experience to its customers. In addition to the address change service, through our site, you can also sign-up for electricity, high speed Internet, cable television, home phone, home security, local newspaper delivery, junk mail removal, identity theft protection and much more.

MyChangeAddress files an official change of address form with the United States Postal Service on behalf of its users. Requests are received immediately and processed within one business day. We also offer a 100%, no questions asked refund policy and satisfaction guarantee.

MyChangeAddress.com uses an extended validation, 256-bit secure socket layer (SSL) protection. MyChangeAddress is also a PCI Level I compliant merchant which means our technology systems and business processes are subject to the most stringent security requirements to protect your credit card information and other sensitive data. MyChangeAddress is also a McAfee Secured site.

MyChangeAddress takes your privacy seriously and guarantees not to resell or share your information with any third party, except the United States Post Office, unless you specifically request that we do.

No, MyChangeAddress is not a scam - it is a legitimate enterprise assisting you with your address change service. Your billing and customer information is kept 100% secure and confidential through our secure servers and stringent privacy policy. We also offer a 100% satisfaction guarantee and no questions asked refund policy.

If you receive a notice that your mail is about to be delivered to some other address but you didn't file a change-of-address form, it is very likely that a scammer is trying to use your identity. You should contact the USPS immediately. Scammers will file bogus documents to establish residency at new addresses in order to obtain a driver's license. The bogus address could potentially receive your mail if you don't contact the post office immediately after getting the notice.

We know you have choices when it comes to filing your address change request. Our goal is to be the leader in this space and provide a premium and satisfying experience to our customers. When choosing someone to help with filing your address change request, you may want to consider the following items:

  • Does the provider offer a 100% satisfaction guarantee and no questions asked refund policy?
  • Does the provider have an air-tight privacy policy prohibiting unauthorized resale of your information?
  • Is the provider's web site secure and is the provider PCI Level I compliant offering the highest degree of protection for your credit card data?
  • Does the provider offer the opportunity to seamlessly and easily sign up for electricity, Internet, TV and other services as part of the address change process?
  • Does the provider have a committed customer service team available to respond to your inquiries via email or phone?

MyChangeAddress can proudly answer "Yes!" to all of these questions.

Immediately, you will receive an email confirmation of your order with specific order details including information about your old address and your new address. If you do not receive this message, you may contact our customer service department to have them resend this message. You will also receive notice from the United States Post Office by mail within 7-10 business days and you can contact your local postmaster or the USPS general customer service office for an update on the status of your address change request.

Yes, it will. We submit your information to the post office the next business day and once received by the USPS, they will begin to re-route your mail appropriately. It may take 7-10 business days for you to receive your official forwarding notice from the post office and start receiving your forwarded mail, but the forwarding is effective immediately per the date you specify. If you are ever concerned, it is always better to file a request in advance as soon as you know your moving date.

We save you a trip to the post office and make it easy for you to learn more and sign-up for other services you may need when you move such as electricity, high speed Internet, television service, local newspaper delivery and more - something the post office does not offer. Plus we give you a FREE E-Book on how to lower your energy costs complete with hundreds of dollars of money saving offers and coupons available exclusively from our site.

Yes, our service is available to individuals, families and businesses.

Download the USPS address change form at no charge or choose to complete your address change quickly and securely online for only $, which includes the USPS standard filing charge. Plus, MyChangeAddress offers great deals exclusively for movers on electricity, cable, high speed Internet, newspaper delivery services and more. Choose one of these saving incentives and save BIG on services you may need for your new home!

To change or cancel a request you have filed with us, please visit our customer care page to contact a representative and submit your request for change or cancellation online.

Questions can be sent directly to Bridgevine's Corporate Offices by visiting our customer care department and completing the form to send us an email. Please provide as much information as possible and your request will be directed to the appropriate department and addressed within 3 business days. Often, inquiries are answered the same business day.

About Us

MyChangeAddress is the single largest, privately owned company that facilitates the address change request process for its users. MyChangeAddress is independently owned and operated by Bridgevine, Inc. — an Inc. 500/5000 in Vero Beach, Florida. All questions concerning MyChangeAddress are handled by our customer care department and forwarded to the Bridgevine corporate office.

  • Bridgevine Founded: 2003
  • Employees: 100 - 1,000
  • Type: Public Company

Bridgevine, Inc. is a Five-Time Inc. 5000 Honoree

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